NOTE!!!
Please check in the presence of the courier if the products are not damaged. In case of damage, please report the damage to the courier. We ensure that the products are sent whole and undamaged. The parcels are carefully packed and clearly marked with a WARNING GLASS/FRAGILE sticker.
If the parcel has not been checked with the courier, as a shop we are not responsible for products damaged in transit.
In order to recognise a claim in case of damage to the products during transport, we need a scan of the damage report made by the courier. Please also ensure that the courier does not write untruths (product not properly protected before shipping).
Shop regulations
The following Regulations specify the general terms and conditions of sale applicable in our online shop available at motoledy.pl, operated by Podlaska Fundacja sportu, turystyka i ochrony przyrody SWT, A. Mickiewicza 66, Białystok 15-232, NIP: PL5423229528, REGON: 200756884. The share capital amounts to: 5000. The company is registered in the Register of Entrepreneurs of the National Court Register kept by the District Court in Białystok XII KRS, under the KRS number 0000446793.
1. Scope of application of the Rules of Procedure
The Terms and Conditions apply to all orders placed by Consumers and Entrepreneurs via our online shop.
A consumer is, in accordance with Article 22 of the Civil Code, a natural person making a legal transaction with an entrepreneur which is not directly related to his/her economic or professional activity.
An entrepreneur is, in accordance with Article 43 of the Civil Code, a natural person, a legal person and an organisational unit which is not a legal person and to which the law confers legal capacity, conducting business or professional activity in its own name.
Other or supplementary Terms and Conditions of Business and General Terms and Conditions do not apply - they will only become part of the contract if we give our express written consent.
2. Conclusion of contract
The sales contract is concluded with the Podlaska Foundation for Sport, Tourism and Nature Conservation SWT.
The presentation of products in our online shop constitutes an offer to conclude a sales contract. In order to conclude a contract, you must add the selected products to the shopping basket and place an order. The shopping basket and the data you enter in the forms can be modified before placing the order by using the available functionalities and the messages displayed during the ordering process.
By clicking on the button on the order summary page to confirm and finalise your order, you are placing a binding order for the products in your shopping basket. As soon as your order is received and registered in the computer system of our online shop, a sales contract is concluded. After placing your order, you will receive an e-mail from us confirming your order and the conclusion of the contract.
3. Language and rules for recording the agreement
The sales contract may be concluded in Polish, English, German, French, Dutch
We retain the content of the contract and send you your order details and our Terms and Conditions by e-mail. You can also check your order information via your customer account. The Terms and Conditions are also made available on the website of our online shop in such a way that they can be accessed, reproduced and stored.
4. Delivery of products
In some cases, shipping costs must still be added to the quoted product prices. The ordered products are delivered via courier companies cooperating with us. Detailed information on possible delivery methods and times as well as shipping costs is presented during the ordering process and in a special information section on our shop's website.
It is generally possible to collect products in person at the address: motoLEDy, a. Mickiewicza 66, 15-232 Białystok, from Mon-Fri 9.00 a.m. to 5.00 p.m
5. Payments
The following forms of payment are available to you in our online shop:
- Payment on delivery.
- Electronic payments (e-payments) via an online payment service.
- Payment by traditional bank transfer to our shop's bank account. If you choose this method of payment - we will send you, via e-mail, the details for the transfer after your order has been placed. The processing of your order will be commenced after the full amount of the required payment for your order has been credited to our account.
Detailed information on the possible methods of payment, including the online payment services integrated into our shop and the types of e-payment available, as well as possible additional costs, is presented during the ordering process and on our shop's website in a special information section on payment methods.
6. Right of withdrawal
As stated in the instructions on the right of withdrawal, you have a statutory right of withdrawal.
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period shall expire after 14 days from the day on which you take possession of the goods or on which a third party other than the carrier and indicated by you takes possession of the goods.
To exercise your right of withdrawal, you must inform us (motoLEDy.pl - SWT Foundation, A.Mickiewicza 66, 15-232 Bialystok, Poland, shop@motoLEDy.pl, telephone: 513182597 of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or e-mail). You may use the model withdrawal form, but this is not obligatory.
In order to comply with the withdrawal period, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period has expired.
The right of withdrawal also applies to a trader making purchases for business purposes but which are not of a professional nature for the buyer to withdraw from the contract within 14 days.
7. Reservation of title
The products ordered in the shop remain our property until the sales price is paid in full.
8. Damage caused during transport
Applies to consumers: in the case of a consumer purchase at a distance, our shop always bears the risk of accidental damage or loss of items in transit. If the ordered products are delivered with obvious damage incurred during transport, we kindly ask you to report such a defect to the deliverer as soon as possible and to contact us. A delay in reporting such a complaint or making contact does not have any consequences for your legal rights (described below under complaints) and their satisfaction. Faster notification does, however, assist us in asserting our claims against the carrier or transport insurer.
9. Complaints: Conformity of goods with the contract / defects
Applies to Consumers: we are obliged to deliver goods without defects. If the goods are not in conformity with the contract, the Consumer has the rights set out in Chapter 5a of the Consumer Rights Act. Under the terms set out therein, the Consumer may demand the repair or replacement of goods not in conformity with the contract, or make a declaration to reduce the price of the goods or withdraw from the contract. We are liable for any lack of conformity of the goods with the contract revealed within 2 years of their delivery, unless we have specified a longer period for the goods, in which case this longer period shall apply.
In the event of non-conformity of the goods with the contract, the above provisions concerning the Consumer shall also apply to a natural person who concludes a contract directly related to his/her business activity, if it follows from the content of that contract that it is not of a professional nature for that person, arising in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.
Complaints can be made:
- by e-mail to: sklep@motoledy.pl
- in writing to the following address: motoLEDy, A. Mickiewicza 66, 15-232 Białystok
- telephone contact is possible at: 513182597
Information on a possible additional guarantee and its detailed conditions are always enclosed with the product and available on the information pages of the online shop.
Applies to Entrepreneurs (with the exception of natural persons who enter into a contract directly related to their business activity, where it is apparent from the content of that contract that it is not of a professional nature for them - so-called "quasi-consumers", i.e. sole traders exercising certain consumer rights): warranty rights shall be lost if you have not examined the goods in the time and manner usual for goods of that kind and have not notified us immediately of the defect or, if the defect only came to light later, if you have not notified us immediately after discovering the defect. If no notice of defect is given, the goods shall be deemed to have been accepted. Complaints can be submitted electronically and in writing to the address indicated above. We shall only be liable for typical damages foreseeable at the time of conclusion of the contract and their normal consequences; we shall not be liable for lost profits. With respect to entrepreneurs (with the exception of sole traders exercising certain consumer rights), our liability, irrespective of its legal basis, shall be limited - both in the context of a single claim as well as for all claims combined - to the amount of the price paid and the delivery costs for the sales contract concluded with us.
Our customer service is at your disposal: Mon - Fri 9am - 4pm
10. Services provided by electronic means
In order to use our online shop, including browsing our product range and placing orders, it is necessary to have a multimedia device with a web browser installed and access to the Internet and email. It is recommended that you enable JavaScript and the storage of cookies in your browser settings. Users are obliged to use the web shop in a manner consistent with the law and good morals, and it is prohibited to provide content of an unlawful nature.
We take all necessary measures to ensure that the website and the interface of our online shop are fully functional to the extent of our current technical knowledge and undertake to rectify any irregularities and technical problems reported by users within a reasonable period of time. The above also applies to the possibility of subscribing to a newsletter or the optional possibility of creating a customer account - if these services are provided as part of our shop. You can notify us of any detected irregularities or interruptions in the functioning of the website and services of our online shop via the contact details indicated in the section above. In complaints concerning irregularities related to the technical functioning of the web shop service, please indicate the type and date of the irregularity.
11. Out-of-court dispute resolution
We would like to inform you that Consumers have the possibility to use an out-of-court complaint and redress procedure. Information on how to access the aforementioned procedure and dispute resolution procedures can be found at the following address: www.uokik.gov.pl under "Amicable settlement of consumer disputes".
The use of the aforementioned out-of-court means of redress and dispute resolution is voluntary and can only take place if both parties to the dispute (the consumer and the seller) agree to it.
12. Final provisions
Nothing in these Terms and Conditions is intended to infringe the statutory rights of Consumers. In the event of any contradiction between the provisions of these Terms and Conditions and the rights of Consumers under generally applicable legislation - the statutory regulations shall always apply in place of the contested provisions of the Terms and Conditions.
In the case of Entrepreneurs, Polish law shall apply to all contracts concluded with us to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods.
In the case of Entrepreneurs, legal persons governed by public law or separate public-law entities, the court with exclusive jurisdiction for the settlement of all disputes arising from the contractual relationship between us and you shall be referred to the court having jurisdiction over our registered office. The preceding sentence shall not apply to natural persons entering into a contract directly related to their business activity, when it is apparent from the content of this contract that it is not of a professional nature for these persons, arising in particular from the object of their business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.